JumpBox for the OTRS Trouble Ticketing System OTRS is an Open Source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. OTRS is well known for being painful to install, but you’ll never know it when you use a JumpBox. It’s one click and about 2 minutes to having a full installation of OTRS ready and waiting to serve your customers. This JumpBox is based on the 1.1 JumpBox Platform and includes a backup system that supports archiving the state of the JumpBox to NFS, Windows File Shares and Amazon S3.
PurchaseThis JumpBox is part of JumpBox Open. Subscribing to JumpBox Open is a great value and will give you a license for this JumpBox and all other JumpBoxes included in the JumpBox Open Collection for a period of one year. Subscriptions start at $199.99 per year and include licenses for all 28 currently available JumpBoxes. Screenshots
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